Built in 2004 and refurbished in 2017, the Holland America Westerdam weighs 82,348 tons and features space for 1,916 guests. With a large number of oceanview and balcony staterooms, the Westerdam provides the opportunity for guests to experience all of the sights and sounds of their vacation, and through the Window’s Digital workshop, guests can learn to share their experiences through technology. Dining is varied onboard from five-course menus in the Vista Dining Room to the relaxed Lido Restaurant, and guests seeking a more intimate environment can enjoy the Pinnacle Grill. The Explorations Café onboard features an extensive library and opportunities to relax and read while sipping coffee beverages.
Holland America Westerdam receives high marks for its friendly and attentive crew, clean ship, and generally enjoyable cruise experience. Many guests praise the service, food, and organization, though some note recent cutbacks in food quality, entertainment, and amenities compared to previous years. Cabins are often described as spacious, but there are occasional complaints about maintenance and cleanliness. Excursions and port times are sometimes seen as too short or disorganized, and some guests mention issues with pricing transparency and specialty services. Overall, the ship offers good value and a relaxing atmosphere, but some areas could benefit from improvement.
Service is consistently highlighted as a strong point, with many guests praising the friendliness, professionalism, and helpfulness of the crew. Some mention recent inconsistencies or cutbacks, but the majority of reviews are positive.